Specified Commercial Transaction Act

Company Name

New Heights. Inc.

Name of Operator

Naoki Hasegawa

Business Address

Zip Code: 5210072

Address: 270-1, Godo, Maibara, Shiga, 521-0072, Japan

Business Contact Information

Tel: +81 (0)749-59-3375

Business hours : Monday to Friday from 9AM to 5PM

Regular holiday : Saturday, Sunday, Public Holidays in Japan

About Selling Price

The selling price is listed on each product page.

Other Charges

・Consumption Tax:10%

・Shipping Fee

 ・Domestic (within Japan): ¥800(tax included) *Hokkaido, Okinawa and Other Remote Islands: ¥1,000(tax included)

 ・Overseas: Shipping fees vary depending on the destination you chose.

*For the customer who purchased more than ¥8,000 in a single order, and only if the delivery destination is within Japan, the shipping fee will not be charged. (Subject to change or terminate without notice.) Shipping fee will be charged for overseas destination.

Time and Method of Payment

Payment Method
・Credit Card (VISA, MasterCard, AmericanExpress)
・Amazon Pay
・Apple Pay
・Google Pay
・Shop Pay

More choices of payment methods will be available soon.
Time of Payment: Payment will be determined when the product order is confirmed.

Time of Delivery

We will ship within 5 business days after receiving the delivery request.
 If a disaster such as a typhoon or earthquake occurs, shipping may be delayed for several days.

Cancellation Policy

Basically, we do not accept returns or exchanges unless the products is defective.